App not tracking time correctly?
Check that you are clocked in, confirm any relevant permissions, and restart the app if the session appears stale.
Support Center
Setup guidance, troubleshooting notes, and a direct way to contact support.
Getting Started
Initial setup
- Download WorkPlace from the App Store or TestFlight.
- Grant the permissions you want to use, such as notifications and location.
- Configure standard work hours in Settings > Work Schedule.
- Add primary work locations in Settings > Locations.
- Optional: enable iCloud sync in Settings > Data Management.
Common workflows
- Clock in and out from the main screen.
- Add breaks while a work session is running.
- Record travel before or after work sessions.
- Review entries from History and trends from Statistics.
Troubleshooting
iCloud sync not working?
Verify that iCloud Drive is enabled for WorkPlace Time Keeper and that your account has available iCloud storage.
Notifications not appearing?
Confirm notifications are allowed for WorkPlace in iOS Settings, then review reminder settings inside the app.
Contact Support
Need additional help? Send details and we will get back to you.